Frequently asked questions

Can i save videos that are private from X (former Twitter)?

No, if the author of the video haven't allowed to download the video, you can't download it. Please respect the author's rights. Don't download videos that are not allowed to be downloaded and don't break any laws by downloading a video from a post.

How to download X (Twitter) videos from my iOS device?

To download videos from X (former Twitter) on your iPhone, you have to follow these steps:

1. Open our X (Twitter) video downloader in your browser
2. If you have iOS 13 or newer, use Safari to visit the site.
3. If you have iOS 12 or older, download "Documents by Readdle Inc." from the App Store and use its browser to open our X (Twitter) Video Downloader.

Next:

1. Open X (former Twitter) and find the video post.
2. Tap 'Share' and then 'Copy Link'.
3. Go back to our X (Twitter) video downloader in your browser.
4. Paste the link into the text box at the top.
5. Tap the download button on the right side.
6. Wait a bit, and you'll get download links.

How can I save X (Twitter) videos to my Android device?

To save X (Twitter) videos for offline use on Android, follow these steps:

1. Find and open the post containing the video you want to download.
2. Tap the 'Share' icon and choose 'Copy link'.
3. Open your web browser and go to x-downloader.com.
4. Paste the link into the downloade text field above.
5. Press the "Download MP4" button to start the download process.
6. Follow the site's instructions to save the video to your device.

Where can i find the downloaded video on my device?

All downloads can be found in the preconfigured 'Downloads' folder on your device. If you're using an Android phone and our App, the videos are stored inside of the App. To save them to your Gallery, open the "Downloads" tab and tap on the video you want - then click on "Add to Gallery". For iPhones, check the 'Files' app or the 'Photos' app if you've saved it there.

My download history is suddenly empty, are my files gone?

Like we've mentioned in our Privacy Policy we are not saving your download history. The history is created on your device only. This means that if you clear your browsers cache, history or, on Android devices, update the App - it happens that the history will be cleared. But don't worry, your files are still on your device. You can find them in your preconfigured "Downloads" folder on your Android device.

Which video quality should I choose?

We are preparing each Video in it's original quality for you. This is the highest quality the author has uploaded. If you want to save storage space or bandwidth, choose one of the lower resolution options like 360p or 240p. However, we always recommend using our suggested option so you can enjoy your video in the highest quality.

What can I do if I get the error "Video not found"?

This means our downloader couldn't find any video in the post you specified. If so, please check whether the video is still available on X (Twitter) and whether it might be a repost. If so, copy the URL of the original post to download your video. If the error persists and you're sure the video still exists, please send us the URL of the video post via our contact form with a short message saying "Video not found." We'll review the download process and adjust our systems accordingly.

The download stops in the middle, what can i do?

This issue is usually related to an unstable internet connection. To resolve the issue, move to a location with a better internet connection and try again. If this error persists, please be patient. We regularly monitor our systems and are notified of these types of issues in real time. If the issue is ours, we will resolve it within minutes.

The video is unplayable, can i do something?

In this case, you can check the video's extension. If it's different from ".mp4" or ".mp3," the download was interrupted. Simply download the video again.